Johnson and johnson sunscreen recall refund email:On Wednesday, July 14, Johnson & Johnson voluntarily recalled some of its Neutrogena and Aveeno aerosol sunscreens after internal testing found trace amounts of benzene (a carcinogen). Johnson & Johnson is asking consumers to stop using all five recalled and discarded product lines while the company is investigating the problem. Johnson & Johnson’s sunscreen recall makes it easy to get your money back if you purchased an affected product.
Johnson & Johnson said in its July 14 recall notice that “with great caution,” the company is recalling five aerosol sunscreen products that were found to contain low levels of benzene, which is not an ingredient in sunscreens and can be absorbed through the skin. can be absorbed from. Or inhale or mouth as directed. The company also said in the recall that its tests showed that daily exposure to trace amounts of benzene in the recalled products “would not be expected to cause adverse health consequences.”
Elite Daily contacted Johnson & Johnson for further comment regarding the recall process, and in a statement emailed to Elite Daily, the company said: “The health and safety of the people who use our products is our top priority. We have made a voluntary decision to very carefully remove all lines of aerosol sunscreen products from the market.”
According to the company’s recall notice, the aerosol sunscreens affected in the recall are no longer sold in the United States, but if you have purchased any of the following five Neutrogena or Aveeno spray sunscreens in your possession, Johnson & Johnson may dispose of it.
- Neutrogena Beach Defense aerosol sunscreen
- Neutrogena Cool Dry Sport aerosol sunscreen
- Neutrogena Invisible Daily defense aerosol sunscreen
- Neutrogena Ultra Sheer aerosol sunscreen
- Aveeno Protect + Refresh aerosol sunscreen
Johnson and johnson sunscreen recall refund email & call process
For a refund, you have two options. You can either call 1-800-458-1673 and follow the steps there or fill out a form to get your money back. If you decide to fill out the form, you will need to select your country of residence, then the product name, the global product code (the number below the barcode on the back of the product), and the product size. , as well as the number of products you have purchased. In addition, if you are seeking a refund for four or more units, you will need a copy of your receipt or a photograph of all affected items as proof of purchase.