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HomeTechApple Extend repairs free 13-inch MacBook Pro with backlight issues

Apple Extend repairs free 13-inch MacBook Pro with backlight issues

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Apple has quietly expanded its worldwide program to provide repairs to 13-inch MacBook Pro models with free backlight issues. While the original program covered eligible laptops for four years after the first unit was sold, the company changed it to five years today.

The original schedule was announced in May 2019 for owners of the 13-inch MacBook Pro model introduced in 2016. Apple states that some units may display unexpected behavior on the display, such as bright vertical areas at the bottom of the screen. In some cases, the display’s backlight may stop working completely.

The affected models sold between October 2016

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and February 2018, and the free repair program covered defective machines for four years following the launch of each model. Apple has now added an additional year to the event.

As noted by MacRumors, the official support article published on Apple’s website with details of the repair program was recently updated with the following message:

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From the start date of the program, whichever is longer, 3 years after the first retail sale of the unit or for 3 years the program includes MacBook Pro models.

Users can request a repair through the Apple support website and customers who have already paid for display backlight repairs can get a refund by contacting Apple. If you are not sure whether your MacBook Pro model is eligible for the program, go to the Apple menu on your Mac and select the “Mac” option.

Last week, Apple also extended repairs to the 12-inch MacBook and Retina MacBook Pro models that in some cases had problems with the screen’s anti-reflective coating.

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